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- Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android 14 Affect Incoming Calls and Messages - Software Upgrade Recommended 05-Mar-2024
- Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided 12-Aug-2022
- Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
- Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
- Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended 01-Oct-2020
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020
- Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended 15-Mar-2019
- Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018
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- Open Source Used in Cisco Prime Collaboration Deployment, Release 12.5(1) 29-Jan-2019 (PDF - 11 MB)
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- Cisco Headset and Finesse Integration for Contact Center 21-May-2020 (PDF - 852 KB)
- Role Resource Descriptions for Cisco Unified CM Administration 31-Mar-2017 (PDF - 70 KB)
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- Cisco Collaboration Solutions Design Guidance 14-Dec-2023
- Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview 13-Mar-2019
- Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD 20-Feb-2019
- Cisco Collaboration Sizing Guide 04-Feb-2024 (PDF - 1 MB)
- Cisco Collaboration Sizing Guide 25-May-2021
- Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD 21-May-2021
- Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5 14-May-2019
- Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018
- Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015
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- How do you Bulk Migrate UM Accounts from Exchange to Office 365 in CUC? 15-Nov-2017
- Unified Presence Server FAQ: How do you migrate contact lists from Cisco Unified Presence Server Release 8.x to Release 9.x with use of the Bulk Administration Tool? 26-Jun-2013
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community.js --> Retired Releases
Below are the retired releases within the Cisco Unified Communications Manager (CallManager) series. Cisco no longer supports these releases.
It is recommended that users upgrade to the newest available release. All supported releases are available on the "Releases" tab on this page.
Cisco CallManager
- CallManager Version 2.2 - End-of-Support Date: 14-Jan-2009
- CallManager Version 2.3 - End-of-Support Date: 14-Jan-2009
- CallManager Version 2.4 - End-of-Support Date: 14-Jan-2009
- CallManager Version 3.0 - End-of-Support Date: 14-Jan-2009
- CallManager Version 3.1 - End-of-Support Date: 14-Jan-2009
- CallManager Version 3.2 - End-of-Support Date: 14-Jan-2009
- CallManager Version 3.3 - End-of-Support Date: 24-Jul-2010
Cisco Unified CallManager
- Unified CallManager Version 4.0 - End-of-Support Date: 17-May-2011
- Unified CallManager Version 4.1 - End-of-Support Date: 17-May-2011
- Unified CallManager Version 4.2 - End-of-Support Date: 17-May-2011
Cisco Unified Communications Manager (CUCM)
- Unified Communications Manager Version 4.3 - End-of-Support Date: 26-Jan-2014
- Unified Communications Manager Version 5.0 - End-of-Support Date: 30-Jun-2011
- Unified Communications Manager Version 5.1 - End-of-Support Date: 15-Feb-2012
- Unified Communications Manager Version 6.0 - End-of-Support Date: 3-Apr-2012
- Unified Communications Manager Version 6.1 - End-of-Support Date: 4-Sep-2013
- Unified Communications Manager Version 7.0 - End-of-Support Date: 13-Apr-2013
- Unified Communications Manager Version 7.1 - End-of-Support Date: 24-Jun-2015
- Unified Communications Manager Version 8.0 - End-of-Support Date: 25-Oct-2014
- Unified Communications Manager Version 8.5 - End-of-Support Date: 31-Jul-2017
- Unified Communications Manager Version 8.6 - End-of-Support Date: 31-Jul-2017
- Unified Communications Manager Version 9.0 - End-of-Support Date: 31-Dec-2018
- Unified Communications Manager Version 9.1 - End-of-Support Date: 31-Dec-2018
- Unified Communications Manager Version 10.0 - End-of-Support Date: 31-Jul-2022
- Unified Communications Manager Version 10.5 - End-of-Support Date: 31-Jul-2022
- Unified Communications Manager Version 11.0 - End-of-Support Date: 31-Jul-2020
- Unified Communications Manager Version 11.5 - End-of-Support Date: 31-May-2024
- Unified Communications Manager Version 12.0 - End-of-Support Date: 31-Aug-2023