Frequently asked questions

If you’ve earned credits at another school, those credits may be eligible for transfer toward your program at UMA.

UMA does not guarantee transfer of credits from UMA to another institution or from another institution to UMA.

Visit this page for more information about transferring credits.

Does UMA have spring break?

UMA does not offer a traditional for most UMA Online students. However, UMA Online students receive other holidays off including:

UMA Online EMT students and those at our Clearwater Campus do have a Spring Break in addition to the holidays listed above. For specific dates and more information about school breaks, take a look at the UMA Catalog and Supplements

Enrollment

What is the process of enrolling at UMA? Find the answer here. Admissions

Online

Clearwater Campus

How do I enroll at Ultimate Medical Academy?

If you have an acceptable high school diploma, GED or state recognized equivalent and want to begin career training at UMA, you can start the admissions process by clicking on “Get Started” located at the top right corner of our website or by calling 888-205-2510. We’re ready to answer your questions.

How do I re-enroll?

Welcome back! If you meet the requirements, we’d love to have you re-enroll at UMA. Please contact an Admissions representative at 888-213-4473 to learn more about this process.

Tuition and Financial Aid

Have questions about tuition and financial aid? Look here. Student Finance

Online

Clearwater Campus

How much is tuition

Tuition for UMA Online’s associate degree or diploma programs are $475 per credit hour.*

Tuition for Clearwater Campus associate degree programs are the diploma program cost plus $430 per credit hour for GE/Elective courses after completion of the diploma program. For Clearwater Campus diploma programs’ tuition and fees, please refer to our catalog.

To learn about UMA tuition, you can refer to our tuition page or reach out to an Admissions representative by calling 888-213-4473 . For full information about the cost of attendance , please refer to our addendum.

*UMA’s Emergency Medical Technician program is a total program cost For more information visit UMA’s catalog

What is UMA’s refund policy?

An applicant may cancel his/her enrollment within 72 hours of signing the enrollment agreement without incurring any financial penalty.

UMA calculates refunds within 30 days of the date of determination, and calculations are based on the student’s last date of attendance.

For more information about refund policies, please see the catalog.

What is the UMA School code?

Use the UMA School Code (035493) to complete your Free Application for Federal Student Aid (FAFSA) at www.fafsa.ed.gov.

Questions about your 1098T form.

Hardware and Technical Troubleshooting

Have questions about your laptop (if qualified), Puma Den, or your UMA Online classroom? Read more below.

Classroom Support

Online

How do I get into the UMA Online classroom?

To log on to the UMA Online classroom, visit UMALearning.com. If you don’t have your username and password, click on the “Forgot Your Password?” link and follow the instructions there. For additional assistance, please call Classroom Support at 888-216-1667.

Do UMA students have .edu emails?

UMA does offer .edu emails to students. With this resource, you can reach out to your instructor, add it to your resume and LinkedIn profile, stay connected with UMA’s alumni network after graduation, and even get a discount on Amazon Prime. Remember to check your inbox regularly for important communications from UMA.

Does the laptop come with technical support? Is this still true?

Technical support for a new laptop (if qualified) is provided by Staples®. Contact them for technical support, warranty issues, and repairs by calling 877-233-6663.

How do I contact UMA if I have questions about my computer, Internet access, UMA Online classroom login or software?

For technical questions, you can chat with our tech team. Call support at 855-TECH-UMA 855-832-4862 or visit our online help site.

Is there a cost for the laptop?

If you have qualified to receive this laptop through the UMA Laptop Program, there is no additional cost to you.

How do I set up my UMA laptop?

To set up your new UMA laptop (if qualified), please follow the step-by-step tutorial. If additional support is needed, please call us at 855-832-4862 , and a UMA agent will assist you.